B1-Level Practice Questions & Suggested Answers

Topic: Innova Aramark 2025

Comprehension Questions

  1. What is Innova Aramark?
    • It is an innovation and entrepreneurship event organized by Aramark to present new solutions in service management.
  2. When and where will the next edition take place?
    • The next edition will take place on March 20, 2025, in Chile.
  3. What are the main topics of this year’s event?
    • The main topics are Artificial Intelligence, Service Experience, and Productivity.
  4. How many innovations will be presented in 2025?
    • More than 100 innovations will be presented, including internal developments and external collaborations.
  5. What are the four thematic pavilions at the event?
    • They are: Experience in Services, Technologies for Self-Management, Safer Environments, and Sustainable Commitment.

Critical Thinking Questions

  1. Why do you think innovation is important in the service industry?
    • Innovation helps improve efficiency, safety, and customer satisfaction.
  2. How can a Human Resources Manager benefit from attending this event?
    • They can learn about new technologies that improve employee training and workplace efficiency.
  3. Why do companies collaborate with startups in events like this?
    • Because startups bring fresh ideas and innovative solutions to industry challenges.
  4. How did Innova Aramark change during the COVID-19 pandemic?
    • In 2021, it was fully virtual, but in 2024, it was completely in-person again.
  5. What is Nexus, and how does it help companies?
  • Nexus is a platform that uses real-time data and AI to optimize facility management, improving safety and efficiency.

Personal & Industry-Specific Questions

  1. Which innovation from the event do you find most interesting? Why?
  • I find Nexus interesting because it uses AI to make workplaces safer and more efficient.
  1. How do you think technology can improve employee well-being?
  • Technology can reduce repetitive tasks, improve safety, and create better working conditions.
  1. What can HR managers do to help employees accept new technologies?
  • They can offer training, explain benefits, and provide support during the transition.
  1. Why do large companies like Aramark work with organizations like AMCHAM or APRIMIN?
  • Because these organizations provide industry knowledge and help promote collaboration between companies.
  1. How do events like this help companies stay competitive?
  • They allow companies to learn about trends, meet potential partners, and find solutions to industry challenges.

Problem-Solving & Future Outlook

  1. If your company wanted to use a system like Nexus, what would you do first?
  • I would organize training sessions to help employees understand how to use it.
  1. What skills should employees develop to work with new technologies in service management?
  • They should improve their digital skills, problem-solving, and adaptability.
  1. How can HR teams encourage employees to participate in innovation events?
  • They can offer incentives, provide time for participation, and show how the event benefits their careers.
  1. What are some possible challenges when introducing AI-driven tools in the workplace?
  • Some employees may resist change, and training may take time and resources.
  1. In your opinion, what will the service industry look like in 10 years?
  • It will be more automated, with AI and data-driven systems improving operations and customer experiences.

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